Friday, April 29, 2005

Nintendo's Fictional PR People

Yesterday evening I ran down to my local UPS center to pick up a review copy of Pokemon Emerald that had been shipped to me for review on another site. With the game came a one-page letter from Scott, a Pokemon trainer who "spends most of [his] time traveling throughout the Hoenn region [the setting of the game] looking for the strongest, most determined Trainers around," according to the letter.

It's a cute enough introduction to the game, and an inventive way to promote it to the press outside of the standard press release. But the salutation at the bottom of the page gave me pause. Check out a scan below:

Scott

Yes, the fictional character that wrote this note apparently signed it as well.

In keeping with the tone of the letter, I'm sure that big, blue, cursive S is supposed to add to the tongue-in-cheek, "written by a character" feel. But all I could think of when I saw it was a poor PR person (or, likely, a PR person's intern) being forced to sign hundreds of letters from Scott so the press would get to feel that "personal touch" that is lacking in so much of game publicity.

And that got me thinking further... how much real value do these press notes add to a review copy of a game? Do they actually influence anyone's opinion? Should we as reviewers care what features the publisher particularly wants to promote? Do these notes merely provide easy ideas for lazy writers that don't necessarily want to play the game? Do reviewers even read them most of the time? Are they worth the paper they printed on? Is this post?

Personally, I think the answers to the above are: None, no, no, yes, no, no and no (in that order), but I'd love to hear what you readers think. Hit the comments link below.

Thursday, April 28, 2005

The Invisible Source

Go ahead. Try to find a source referenced in this GamesRadar story. I dare ya!

Who's saying this stuff? Microsoft? An analyst? The janitor? God? Heck, I'd even take a reference to "anonymous sources" at this point, just to have some idea where the "latest word" referenced in the lead is coming from. How can I evaluate this information without some inkling of who's giving it?

One line in the third paragraph -- "It's been reported" -- hints that their main source is other articles. But the article doesn't even hint at what type of reports these are. Rumored reports? Official reports? From a game magazine? From a web site? From Better Homes and Gardens?

I understand that you don't want to give free advertising to your competitors. I understand that you don't want to reveal that your only source for a story is a story published on another Web site. But an article like this with no hints at the sources is less than useless to a discerning reader. Do us all a favor and just provide a link next time.

Wednesday, April 27, 2005

The Ombudsman Asks: Breaking the Law

I'm hoping you readers can help me out with a slight ethical dilemma I'm having with an article I'm working on.

Without going into too much detail, the article is a composite review of a few accessories, peripherals, and other game-related Apocrypha. One of these products is, without little doubt, totally illegal. As far as I can tell, its only use is getting around the copyrights of a console manufacturer by offering emulated games for a now-defunct system. This product is made in China, I believe, and is sold in strip malls and shopping centers across the country.

On the one hand, there is definitely value in informing the public about what they might not even know is an illegal product. Clueless parents or eager gamers might pick this up not knowing that it isn't licensed by the console manufacturer. Those gamers that don't care about the piracy issues might also be interested in whether or not the product is worth the money, legal or not. But is this an audience I really should be considering?

On the other hand, promoting an illegal product in a game publication does little to help the game industry, or help the publication's relationship with the company the product hurts. Encouraging your readers to break the law -- even a law you think is silly, unjust or outdated -- could be considered somewhat irresponsible. And even if you pan the product, any press can be good press for these types of things

There are some ancillary questions if you decide to run the article. Is it necessary to mention that the product is illegal. How much prevalence should this fact be given? How much help should you give readers in obtaining or using this product?

Obviously, I'm of two minds on this issue, so I'd like to know what my readers think. Leave your thoughts using the comments link below.

Tuesday, April 26, 2005

Reinventing the Tips Section

I have a confession to make. I usually skip the "tips" section of video game magazines.

Also known as the "cheats", "codes" "hints" or "strategies" section, the tips section has become sort of an anachronism to me. In the Internet era, there just doesn't seem to be much point anymore to printing codes and strategies (outside of detailed, dedicated strategy guides). Magazine's long lead times give their reviews and news some advantages over their Internet equivalents, but game magazines are usually just plain worse than the Internet when it comes to codes. After all, the Driv3r invincibility code is the same everywhere, but only the Online version is available through massive searchable databases. Online codes are sometimes even available before a game's domestic release. Why spend fruitless hours looking through back issues for strategy tips on Hamtaro: Ham Ham Heartbreak when a few keystrokes can get you five walkthroughs for the obscure game (this sentence inspired by real events).

Anyway, I usually skip the tips section, which is why I was pleasantly surprised when I stopped on page 147 of the latest issue of Game Informer (No. 145, May 2005) to find a feature on God of War, in which "The Game's Testers Take You to Task on How to Become a Truly Godlike War of Destruction."

I haven't played God of War, but the one-page feature still managed to capture my interest with detailed descriptions of game-winning strategies. The explanations made me want to play the game just to see these moves in action. The last time I was so interested in strategies for a game I didn't own was when I bought an NBA Jam strategy guide and tried to memorize all the players' stats (I was going through a strong NBA phase).

What seperated this strategy feature from the rest should be obvious. While most magazine "strategy" sections are written by overworked game journalists who are rushed by deadlines, and Online guides are written by fans with sometimes questionable experience (both at writing and playing), this feature was written by the game's testers -- people who had lived with the game for months and examined its every detail many times over -- and edited by the experienced team at Game Informer.

Opening up the back issues, I was shocked to see the Game Informer had been doing this since issue 137 (Sept. 2004 ... did I mention I usually skip this section altogether?). Articles on difficult moments in Jak 3 from Naughty Dog's test manager; leveling tips from a Everquest 2's community manager; and demon hunting tips from Devil May Cry 3's director made me reevaluate the value of this previously next-to-useless section. Here we're getting strategy straight from the horse's mouth, each article written in a unique voice and giving a deeper look at a game's intricacies than even most reviews.

This Game Informer feature isn't totally original, though. Electronic Gaming Monthly has talked to developers about recent releases in their "Afterthoughts" section for a while now, and I seem to remember Next Gen magazine having some sort of strategy/interview hybrid in later years. But those both seemed more like offshoots of the news and review sections than dedicated tips from the developers available in Game Informer.

So, to Game Informer, I give somewhat belated congratulations for renewing my interest in a magazine section I had all but given up on. Keep it up!

Monday, April 25, 2005

Heck, Anybody Can Do It

G4TV is sending one lucky super-fan to E3 to be a roving reporter at the biggest video game event of the year. The contestant who sends in the best five-minute video explaining why they should go will "get to take a camera crew on the conference floor, talk to developers, play the newest games, and tell G4tv.com viewers at home what you think of the developments in the gaming industry." Faithful service to the fans or cost-cutting measure spurred by lack of available hosts? You decide!

Unfortunately, I was in a plane when EA premiered their 60-second video of Madden 2006 at the NFL Draft on Saturday. My cousin assures me it looked "really amazing" though. Anyone else have any better adjectives? Leave a comment below.

Friday, April 22, 2005

Giving Voice to the Voiceless

(Thanks to Brian Crecente, editor of Kotaku and my evil twin, for pointing me to this story)

IGN got it right. The Washington Times got it wrong. Gamespot got it right. The New York Post got it wrong.

What is it? It's the answer to this question: Will Al Pacino be providing the voice of Tony Montana in the upcoming Scarface video game?

The correct answer, as a Vivendi source recently told Kotaku, is no, although you'd be hard pressed to figure that out from yesterday's press release announcing the game's cast. The relevant excerpt from the release:

Ensuring an authentic videogame experience of the movie, film actor Al Pacino has lent his likeness to the game, assuring that players will embark on a journey that delivers the essence and soul of the Scarface mythology. The game's roster of voice actors also includes original Scarface cast members Steven Bauer and Robert Loggia (who played Manny Ray and Frank Lopez respectively), comedians Jay Mohr and Cheech Marin, and actors James Woods, Miguel Sandoval, Robert Davi, Michael Rappaport and Michael York.

The bold emphasis above is added by me and, I think, gets to the heart of the confusion. The "also" in this sentence could be interpreted to mean that Al Pacino is also a voice actor, or that this list of actors from the Scarface movie happen to be voice actors for the game as well. Read it too quickly and you'll likely come to the wrong conclusion.

Semantics aside, the press release doesn't explicitly state whether Pacino is or is not providing his voice in the game. The safe assumption would be that he isn't, since Vivendi would likely want to promote Al Pacino's full involvement as much as possible. Still, assuming either way from this press release without talking to Vivendi is a little risky. TotalVideoGames hedged their bets and simply said the release "makes no mention to [Pacino's] voice being used or not."

The problem for some sites came from questionable sourcing. Voodoo Extreme 3D cited the faulty New York Post story for their information without looking to confirm their facts independently. No word on why the Post got it wrong, though I'd suspect they simply misread the release in a rush to publish first. After all, this is the same paper that famously and falsely reported John Kerry's pick of Dick Gephardt as running mate in last year's election.

Wednesday, April 20, 2005

Interview Question of the Moment

[Interviewer:] If anyone states they wish Psychonauts was laid out like GTA, do we have permission to schedule a lobotomy?

[Psychonauts creator Tim Schafer:] But it is laid out like GTA3. You can totally drive around and kill hookers and steal money. Except the hookers have all been replaced with squirrels, and instead of driving, you are rolling around on a psychic thought balloon, and instead of stealing money you're digging up arrowheads. Oh, and I should probably mention you can't have sex with the squirrels. Gotta save something for the sequel, you know!


-Play Magazine, Issue 40 (April 2005), page 26. Interviews like these pretty much ensure that I will be renewing my subscription

Tuesday, April 19, 2005

EA Drafts a Prime First Round Position for Madden

Remember last week when I theorized that Microsoft's pending Xbox360 unveiling on MTV could prompt "large developers, [to] deny access to the press and decide to spend their effort on their own 30-minute prime time informercial instead"?

This could be the first step.

Sure, this is only a 60-second commercial, and it's not the first time that a game developer has shown game footage in an ad. Movie studios routinely make media events out of TV trailer premieres as well. But this is the first time I can remember that a game company used an ad as a major media unveiling.

Given the ad's prime position during the first half of the 2006 NFL draft and the significant press attention the ad is getting days before it airs, it's a good bet that millions of people will get to see Madden 2006 at the same time the press is getting its first look. Heck, EA is even running ads for the ad, emphasizing "how far we've come" from the blocky, eyeless characters in early Madden games. That ought to show you how serious they are about this.

We can write all the pretty words we want, but once those photo-realistic football players get in gamers' heads, anything we say is going to be so much window dressing. I'll be out of town this weekend, but I'll try my best to catch the premiere and share my thoughts in this space if I can.

Breaking In from the Outside

I came across this article by general freelancer Melissa Brewer while surfing the Web the other day. It's a little outdated, and the main focus is on writing for games rather than writing about them, but it still provides a good outsiders look at what it takes to break into video game writing.

Surprisingly, Brewer seems convinced that many game story authors use review-writing as a stepping stone towards a job in the game industry. Is this true? I know OldManMurray's Erik Wolpaw went on to help write Majesco's Psychonauts, but I don't know of any other examples of someone jumping from game journalism to game development. Is this a common goal for game journalists? Should it be? These are not rhetorical questions... leave some comments!

Grand Theft Auto: Vatican City

Only The Daily Show with Jon Stewart could manage to link video games and the papal conclave, even if it is through a news parody. Be sure to watch the clip the whole way through for some awesome combos!

Monday, April 18, 2005

WaPo on GaIn

"One of the lesser-known magazine editors in the country can't help but chuckle whenever he says, 'We're almost as big as Oprah.'"

That editor, Game Informer's Andy McNamara, got a little less little-known when he and his magazine were featured in the Washington Post's Style section today. The piece's author, Jose Antonio Vargas, contacted me for the story but didn't use any of my quotes. Not that surprising, considering my responses to his questions were vague, rambling and more than a little confusing.

The piece reveals the rather surprising fact (to me, anyways) that Game Informer sits just outside of the top 25 magazines in the country in terms of circulation. Two million people read the thing... only about half a million less than read the Oprah-fueled O Magazine. Impressive.

The WaPo article correctly identifies GameStop as the main reason for Game Informer's explosive numbers, but fails to mention that $15 gets you a ten-month subscription as well as GameStop's "10-percent-off used games" card (Update 4-19-05, 5:00 EST: Seems the article does mention it in passing, but still doesn't give this fact enough weight, IMO. Also, the $10 price I had was outdated). I wonder how many of those 2 million subscribers would give up their subscription without the added incentive of the retail discount.

The other big surprise in the article came from from EGM's Dan "Shoe" Hsu (who I can barely get through a post without mentioning, it seems):

"Anyone who walks into a GameStop is a possible GI reader," says Hsu. "Just because GI has the highest circulation doesn't necessarily mean it's the best."

Whoa! Them's fighting words, Dan! Esepcially from someone at No. 155 on the circulation list.

The rest of the article is a semi-interesting look at the life of the editor of the country's most popular game magazine, and I have to say... it sounds pretty awesome! Here's to a gaming mag cracking the circulation top 10 sooner than later.

In slightly related news, GameStop announced today that it was buying Electronics Boutique in a 1.44 billion dollar deal. Gamestop obviously has wildly successful Game Informer, so you might wonder what's going to happen to Electronics Boutique's GMR magazine. Oh, wait... GMR announced they were ceasing publication nearly four months ago. Hmmm...

Saturday, April 16, 2005

Mea Culpa

Wow... what a couple of days.

First off, please read the update I received last night from GameFAQs senior editor Jeff Veasey.

Also, I'd like to share an e-mail I received from GameSpot Editor-in-Chief Greg Kasavin.

Kyle,

I noticed that you decided to take GameFAQs to task in the recent updates to your site, following your decision to take me to task over the length of my Doom 3 review. Since you've received numerous, prompt responses from me concerning issues you've brought up in the past, I'm curious as to why you've suddenly decided to stop using me as a resource. You seem to be pursuing a serious journalistic discourse here, so why not live up to the responsibility rather than take advantage of the status?

If you have questions about how I and my colleagues run this outfit, you need but ask. We have nothing to hide. For the record, I'm not involved in the day-to-day operations of GameFAQs, but I work with the individual who created the site in 1995 and who's been diligently running it ever since.

So, did the thought ever occur to you to get my perspective on these subjects? Why don't you post this email of mine for your readers to consider and to judge?


Greg is right, I have received numerous, prompt responses from him in the past and likely would have this time had I contacted him. Unfortunately, while I sent a few requests for comment through GameSpot's official channels seeking comment, I did not try to get to the GameFAQs management through Greg, as I definitely should have. Chalk it up to over-eagerness to get the post up, a lack of sleep that week, a refusal to see obvious connections... whatever. It was sloppy and it was unprofessional and I apologize.

As far as the Doom 3 review, however, in that case I felt a response from Mr. Kasavin had already been given in this Kotaku post which was linked in my original post. I felt that additional comment from Mr. Kasavin was uneccesary and decided to add my comments on the situation as it stood.

This will likely be the last you hear from me on this GameFAQs issue. My opinion is out there, the relevant facts and opinions (along with many invalid opinions) are out there, it's now to each individual reader to decide their stance on the issue, as it is.

GameFAQs Response: Jeff Veasey -- Senior Editor

Editor's Note: The below was sent to me last night by GameFAQs Senior Editor Jeff Veasey and represents his official rebuttal to the charges contained in these two posts.

First of all, the review posted on your site as "Chris Buzan's GameFAQs PSP Review", isn't. While it is indeed a part of the review he submitted, it's been edited down from what was actually posted (and subsequently removed) from GameFAQs.

But more to the point, while some people think GameFAQs is operated by a faceless corporation known only in whispered tones as "CNET", in reality very little has changed from the days in which I ran the site all by myself. GameFAQs receives hundreds of codes, reviews, FAQs, and game saves from contributors every week, and they are all reviewed and approved or rejected by a staff of two, including myself. While we do check every submission that comes to us, we don't always get it right. This is precisely why we have a Contributor Problem report form, so any registered user can report anything we've posted that "slipped by" us.

We review these complaints, determine if they're justified, and if we feel they are, we take appropriate action. That's how our system works, that's exactly how it worked in this case (both times the reviews were posted, they were subsequently reported by site visitors), and we probably remove eight or nine reviews a month out of the few hundred that are posted in this manner. These removals are not influenced by any advertiser or by management, but by our other users.

Of course, since our users are the ones that report problems with reviews, it should come as no surprise that when a review with a low score is posted for a very popular game or system, it will draw more than its fair share of complaints. Likewise, a review scoring "11/10 Best Game Evar!!" won't draw that level of scrutiny, even if poorly written. This is a phenomenon not unique to GameFAQs, but to any community on the Internet or off; those who go against the norm will always receive more attention, and their flaws are much more likely to be pointed out.

To sum up: Did we remove the reviews of Mr. Buzan and others bashing the PSP? Yes. Do we remove similar reviews bashing other systems and games on a regular basis? Yes. Is this whole thing blown way out of proportion? Oh, yes.

Nearly forgot... The letter from your "VGO reader who wishes to remain anonymous" contains some factual errors, and it's definitely not from the person who removed the review as they claim, as only myself and Allen "Sailor Bacon" Tyner have that capability. It may have been from one of the people that reported the review, it is certainly not from an authoriative voice (as I'm the only authoritative voice of GameFAQs, editorially speaking), and I would really appreciate it if you made it clear as such.

Jeff "CJayC" Veasey
Senior Editor, GameFAQs

Thursday, April 14, 2005

Reader Response: GameFAQs PSP Reviews

Editor's Note: This e-mail was sent to be by a VGO reader who wishes to remain anonymous. His comments are presented unedited and with no endorsement of their validity or the claimed identity of the writer. Consider them further anonymous comment on the issue.

Update (4/16/05): Much of what is contained in this comment has been called into question by a senior editor at GameFAQs. Make of it what you will.

For context, see these VGO posts:
Chris Buzan's GameFAQs PSP Review
Interview: Chris Buzan on GameFAQs Reader Reviews
Editorial: Reader Reviews Should be Untouched


"Kyle Orland,

In response to your recent interview with Chris Orland [sic] (aka Typhon_Sentra, once banned), the PSP review in question was removed by yours truly. The review contains blatantly false information, and is on the verge of being a joke review, obviously making it at a minimum a troll review. Being one of the people who regularly review the reviews, Buzan's PSP review is among the worst.

I'd like to preface the rest of this email by saying there is a very strict review submission process in place. The back log of reviews automatically accepts reviews that meet the word limit, and at least abide by proper line breaks and spacing parameters. The administrator known as Sailor Bacon, is the only deciding official when it comes to removing and posting controversial reviews. His job is to skim over reviews being processed for submission, however it is not his job to read all 100+ reviews that get posted daily. He also overlooks FAQ submissions among other things. If a review slips by that should not be posted, a problem report can be filled out, and Sailor Bacon will personally evaluate the review in the question. He is the deciding factor on every occasion. He decided whether your review stays up or not.

On to Mr. Buzan's review:

Rarely are his cases supported, attempting merely to say something along the lines of "The screen is great", or "It looks bad", without giving any supporting information. Aside from just barely meeting the 400 word limit placed on reader reviews, his review is really not long enough for any sort substantial information to be given. While game reviews are given a more lenient grading scale, hardware reviews are graded on a strict curve. Since hardware is such a definite thing, the review needs to do something other than just state a bullet point on the box, or make random assertions. The review needs to contain examples (not necessarily undeniable proof thereof) for the claims you make, and a few (vivid) descriptions are needed when discussing the aesthetics of the machinery.

Now, while the PSP is an Mp3 player, it isn't comparable to the iPod. Just like comparing the Ps2 or Xbox to a Toshiba or Panasonic DVD player is taboo, applying the same to the PSP via the iPod is forbidden in the same degree. For starters, this is the first and foremost reason why the review was removed.

Moving on, the original copy (and even still the copy posted in your blog) contain false information. In the version posted on GameFAQs, Mr. Buzan cites a price point of 300 dollars for the PSP. That price is entirely inaccurate, as he later cites the accurate price of 250 dollars. This was originally mentioned upon the first removal, and was still unaltered in the second iteration. Secondarily, there are no 2GB or 4GB Pro DUO memory sticks available for the PSP, so weighing the PSP down with the costs of these larger size (and imagined) sticks is inappropriate. A better comparison would have been a 1 GB stick, or 512 MB, though one would still be cautioned against such things in a review, as extra costs that are optional generally are not looked upon too kindly in hardware reviews. If it isn't a standard feature, or is something that is purchased entirely by the free will of the consumer, it does not belong in a hardware review.

As a small side note, the mention of slim pickings for movies available is laughable at best. Did people blame the Ps2 when DVDs were a new breed of entertainment? No, they blame the movie studios and DVD release corporations. While it's easily understandable why it was included in the review, it isn't necessary. As part of the GameFAQs review community, I can tell you with no ego, and with no doubt, that Mr.Buzan's review was removed twice for these exact reasons. Merely adding filler to increase the word count does nothing when someone puts your review up for close analysis by the review administrator. There is a quality bar that must be met if you want your review to pass the analytical stages of problem report submission. Chris Buzan's review was not removed for it's low scoring and negativity, as there are already a fair share of low scoring reviews that are posted and remain posted to this day. He is perfectly entitled to give the PSP which ever score he can justify. He was unable to justify the score he gave it, and littered the piece with false information and down right asinine comparisons.

To ice the cake, using future releases as a means to judge the quality of a piece of hardware is just downright wrong. No person in their right mind can justify judging the quality of future releases, and the number of future releases of unreleased and unknown software, and pretend like it gravitates the pieces of the review together. It just doesn't work that way I'm afraid.

As a follow up, I believe you should make this information clear to the readers of your blog. You lead an interesting experiment, however this bias against DS and for PSP is non-existent. Continue the good work, and I hope to hear your response soon.

For the purposes of this email and to prevent the heckling and spamming of my mailbox, I would like to remain anonymous. If you're questioning the validity of this information, I can assure you that what I say is canon. These are the reasons why the review was removed, and how the system works. I have been submitting reviews to GameFAQs for well over 2 years now, and I know the ins and outs of the review submission process better than most.

Thanks for your time."

Wednesday, April 13, 2005

Interview: Chris Buzan on GameFAQs Reader Reviews

GameFAQs caused a minor stir among some of its readers earlier this month when they took down some posted reader reviews for the PSP hardware. Some people thought the reviews came down because they were overly critical of the PSP. Others thought it was because they were unduly prejudiced, and didn't back up their points.

One GameFAQs reader, Chris Buzan, decided to do an informal test of the GameFAQs review filtering system to find out if either explanation was true. He submitted a review of the PSP that, while negative, was "careful to keep the information accurate" according to Buzan. The review was posted, taken down, tweaked by Buzan, reposted, and taken down within the span of the week. I talked with Buzan about how his experiment affected his view of GameFAQs' reader reviews.

Editor's Note: GameFAQs did not respond to a request for comment for this story. I encourage anyone from the GameFAQs team to contact me to respond to this interview.

Update (4/16/05): An editor from GameFAQs has publicly responded to these issues.


Video Game Ombudsman: First off, how long have you been visiting GameFAQs
Chris Buzan: Since August 2001.

VGO: How regularly, would you say?
CB: This sounds horrible, but pretty much every day.

VGO: Have you written any other reviews for GameFAQs?
CB: Years ago, under a different account. For Donkey Kong, or something. A few others as well.

VGO: What was your first reaction when you noticed some reviews of the PSP had been taken down earlier this month?
CB: It tore me apart. I briefly considered suicide. Seriously, I guess I was surprised. GameFAQs usually supports a healthy balance of both positive and negative reviews.

VGO: Did you feel negative reviews of the PSP were being singled out for removal while similar reviews of the DS were being left alone?
CB: I hadn't seen them, but I feel that they were being singled out. There%

Editorial: Reader Reviews Should be Untouched

Editor's Note: This editorial goes hand in hand with my recent interview on the topic of GameFAQs' removal of PSP reader reviews.

I've recently stated that I'm not a big fan of reader reviews. Problems of self-selection, timing, and the questionable qualifications of the average reader-reviewer make them next to useless. One would think that having a trained editor reviewing these reviews for appropriateness and relevance would help solve these problems. I don't think it does, though.

The one strength of reader reviews, despite the above problems, is that they give one of the closest approximations of a truly unfiltered public opinion on a game possible. The aggregate views of a sizable group of average consumers, whatever their problems, provides a somewhat interesting look at a subsection of the wide array of opinions on a piece of hardware or software. By picking and choosing from these views, even for seemingly valid reasons, this interesting cross-section becomes further tainted by a largely invisible editor's hand. Taking out reviews you don't think are worthy inevitably skews an already tainted sample even more.

All of the most common reasons for editing or removing a reader review don't hold up to much scrutiny. Editing a review for foul language? If a product make a reader feel like cursing, shouldn't those strong feelings be expressed? Editing a review for baseless opinions that aren't backed up in the text? Such a problem should be apparent to any decently aware reader. Remove a review for factual errors? If you know the product this well, couldn't you just write a more worthwhile review yourself?

Reader reviews, if they are implemented at all, should be implemented as an unregulated forum, allowing all viewpoints, no matter how foul, baseless, or just plain wrong, a chance to get equal consideration by anyone willing to seek them out. If this is made clear to the reader, you should trust them to take these unregulated reviews for what they are... the uneditted, unfiltered, and generally worthless opinions of the general public.

Chris Buzan's GameFAQs PSP Review

Editor's Note: This review is posted as an addendum to this post on GameFAQs' removal of PSP reader reviews. The review was posted by GameFAQs editors, then removed, tweaked by the author to its below form, reposted by GameFAQs, then taken down again in the span of a week.

Dubbed many things by the media, including a portable PS2 and the iPod of gaming, Sony set expectations very high. Did they deliver? Well that depends on how much you like Spider-Man 2 and Sony’s backlog of first part games I guess. No Ratchet and Clanks or God of War’s here, although a port of Gran Turismo 4 is on the way. No, instead they opted to go ahead with some of their older standbys such as Wipeout, Twisted Metal, and the 989 sports line (Which I‘ve never played personally, but I‘ve also never heard anything good about these games). While these games are still good, they hardly represent the best Sony has to offer in my eyes. If you’re already a diehard fan of these games though, then this is a definite must-have. Third parties once again make up the majority of noteworthy titles for a Sony system, with titles such as Ridge Racer and Metal Gear Acid, although I don’t have any interest in either. Personally, I bought my unit because of all the hype around Lumines, which I can attest to being a very good game, although lacking much “Meat”, as in value beyond trying to improve your high score and a small puzzle mode in which you build objects out of the blocks.

The screen is big and beautiful, but the system design is highly overrated and smudges at even the lightest touch. Unbelievably, I actually have a dead pixel on my screen. It’s in the upper-right corner and it doesn’t get in the way during gameplay, but when I was watching Spidey 2 it became pretty distracting. And correct me if I’m wrong, but doesn’t this thing basically look like a GBA? Anyway, video playback is rock solid, as I’m sure you’ve been told numerous times already (But yeah, right now SM2 is the only movie available). MP3 playback is good too, but this thing will hardly compete with the iPod. The storage medium is Sony’s expensive memory sticks which range between 32MB to 4GB (The upcoming Memory Stick PRO). Compare that to the 20GB and 40GB versions of iPod and you’ll see my point. One can store a few songs while the other can store an entire collection. Sure, PSP can do other things, but aside from gaming there are simply better stand-alone devices out there. Yes, it does many things, but it’s a jack of all trades, and master of none. There was one pleasant surprise though, and that was the battery life, which so far hasn’t been an issue at all for me.
=====
Launch Lineup- 6/10- It has it’s rudimentary “killer-app” (Although it‘s no Halo as in being a true must-have in my opinion) and a few other noteworthy titles, although I wouldn’t recommend any of them myself.

Future Lineup- 3/10- Pretty slim pickings for the rest of the year. Sony made the launch very top heavy, leaving very few interesting games to be launched later in 2005. When Hot Shots Golf is the bright spot on a release calendar, you know you have problems. GTA might turn my opinion around, but currently nothing is known about it.

Battery Life- ?/10- As mentioned earlier, it hasn’t been an issue.

MP3 Playback- 5/10- It gets the job done, but the memory sticks are an unattractive medium for me, and it doesn’t curb my desire for an iPod any.

Movie Playback- 8/10- Good quality (Aside from distracting dead pixels which appear on some units), but the selection of movies right now is lacking if I do say so myself. If you’re playing your own stuff then you’ll be A-OK though.

Aesthetics- 4/10- I’ll probably be lynched for this, but I really don’t like the way this thing looks. The screen is big, but I’d say that it might.

Value- 4/10- $250 for a handheld (Even with extras) and $40-$50 for games seems ridiculous to me. If you’re looking into buying a PSP, I strongly recommend holding out for a non-Value Pack option unless you have a lot of disposable income.

Overall- 5/10- It has some decent media functions, but the outlook on games is less than stellar. Coupled with a crippling price point and load times, and you have a somewhat disappointing system on your hands.

Monday, April 11, 2005

The Second Annual "Nintendo DS" Awards: Mainstream PSP Launch Coverage

When I said last year that the "Nintendo DS" awards were going to be an annual event, you thought I was kidding, didn't you?

Think again. Welcome to my round-up of the most interesting PSP launch articles to be found on the 'net.

I decided early on to focus just on the mainstream accounts, figuring these would be the most influential to undecided population (most specialist readers probably decided whether or not they were buying a PSP months ago). Most of the articles just rehashed the same basic information that I had already read, but I picked out the ones that stood out from the pack, either for noble or ignoble reasons. Here's what I picked:

Editor's Note: I know that this article is at least two weeks past being relevant at this point, but it was only half finished when my computer decided to die and leave me struggling for computer time until a new one came. I hope you'll enjoy it anyway.

Most Straightforward: Sony Launches Mobile PlayStation Portable -- AP

This article makes sure to mention Carson Daly and the "celebrity cachet" the device has, but only interviews one guy from the line at the Metreon? Pathetic. The author fills space with blurb about PSP theft at the end. Most likely explanation... a short deadline. Moving on...

Grandest language: Review: PlayStation Portable is slick -- AP

Despite the headline, this early review from the AP has some rather lofty words for the PSP, which the article compares to "some diminutive monolith from 2001: A Space Odyssey," "and says "has the edge with its versatility, raw power and chiseled good looks." And what of Sony, gentle sir? "After years of stumbling in a consumer electronics industry it pioneered, Sony may be a bit premature in declaring the PSP a '21st Century Walkman.' But for games, it's an attractive, uncompromising system that successfully takes the true power of video games out of the living room and into your hands."

Best Business Analysis: Sony Bets on Strong U.S. Debut for PSP Game Machine -- Reuters

This quick wire story manages to mention Sony's tumbling profit forecasts, their new CEO, and cites hard numbers for the supply to store. Brief mentions of the movie, entertainment, and iPod angles put it into context for investors with more experience in other areas.

Best Angle: On Advertising: To hype PSP, Sony lines up aficionados -- NY Times

Rather than focusing on the big screen or the impressive processing power, this article takes the interesting tack of looking at the marketing hype value of the line of die-hard gamers at a midnight opening. Besides a detailed account of the PSP line at Sony's Metreon, the article quotes a marketing consultant and a Sony VP on the power of the launch. They even get original with the ending, going out on a poignant quote from homeless man bemoaning these kids' lack of priorities.

Oddest Angle: She vs. he on Sony's hot PSP -- Chicago Tribune

The author's main goal in this story seems to be trying to use the letters X and Y as many times as possible in order to totally obscure any information about the system. Blech!

Most Interesting Discrepancy with a Specialist Source: Sony Playstation Portable Is a Tough Find, Huge Hit -- Contra Costa Times

The headline of this story indicates that the PSP has been hard to find, but an earlier IGN story says it's been harder to sell? IGN only has anecdotal evidence to go by at this point, but all the Times has in an analyst predicting demand at a ridiculous "12 times that of the initial 1 million supply." They report... you decide.

Best Quotes: PSP, I Love You: For Gamers, The Date Has Finally Arrived -- Washington Post

WaPo gets some great sound bites from gamers eager to get their hands on the system, but they don't stop there. The author uses a quotes from IGN's message boards to show anticipation, and also quotes sociologists and analysts on the system's impact in business and society. By the end, you understand why the PSP is so important.

Best Picture: Victor Cristales -- Associated Press (scroll down for pic.)

The most interesting picture I saw by far. The contrast of military fatigues with the peaceful shopping center surroundings is great. The PSP box in the foreground and the vacant stare on the soldier's face make it a classic.

Jack of all Trades Award: PlayStation Portable Makes a Splash -- L.A. Times

This article says everything and nothing about the PSP launch. It touches on the long lines, the history of console systems, and the PSP's potential competition with cell phones, iPod,and the Nintendo DS, but doesn't really go in depth on any of these issues. Focus!

Best Focus: Sony PSP: Powerful, Sexy, Pricey -- ABC News (scroll down a bit)

This short article latches ointo the Nintendo vs. Sony battle angle and pounds it until it cries for mercy. Great quotes from EGM's own Dan "Shoe" Hsu round it out a bit. Makes me nostalgic for a good old SNES vs. Genesis rant.

Best Headline/Weirdest Lede: Potent Portables -- Toronto Sun

The above headline made me grin, but the iuntroductory sentence -- "NOT SINCE Gary Coleman got arrested for beating up a female fan has something so small caused such a fuss." -- made me scratch my head.

Most Ironic Headline: PlayStation Portable splendid for gamers

Sure, the headline says it's great for gamers, but the article mostly rambles on about the system's sleek style and non-gaming functions. Near the end, we read that the author "had a wonderful time playing World Tour Soccer and Gretzky NHL," and "bit the dust" in Twisted Metal Head-On. You mean it plays games too? Golly!

Despite trolling the Web for many hours, I'm sure I missed some other great articles on the PSP launch and its aftermath. Let me know it by linking it up in the comments thread below.

Microsoft's MTV Move

If you pay attention to your news aggregation blogs, you already know that Microsoft is planning to unveil its next console on a live, half-hour MTV special May 12, days before E3 begins. Elijah Wood will host the public unveiling, which will take place at 9:30 EDT in the States.

I'm not really sure whether MTV or Microsoft benefits more from this move. MTV gets to be associated with the Xbox, increasingly a symbol of "cool" among their target demographic. They also get to make important connections with Microsoft in advance of launching their own web-based video game channel.

Microsoft, of course, gets the coveted mindshare associated with being first to reveal their new system, effectively cutting Sony's attempt to beat Microsoft by a good three hours. Microsoft also gets the huge MTV audience -- whose target demographic neatly overlaps with Microsoft's own -- and gets to take their message to the consumer without being filtered by the press.

Ah... read that last sentence again. Savor it. Let it roll over your mind.

It's enough to make an eager brand manager salivate just thinking about it.

While whole E3 press conferences have been streamed online in the past, and even been available on DVD well after the fact, most people don't get their hardware and software announcements in this unfiltered form. In the past, most people heard about the hot new system or game through those crucial "first impression" press summaries that sprout up immediately following the big conference.

But why let journalists taint the public opinion with their pretty words and potentially negative opinions of your carefully crafted event? Skip the middleman and beam your video advertorial directly to the minds of millions of potential consumers -- with no pesky press commentaries until you've already had your say.

Should game journalists be worried about this move? I'd say so. If consumers take to this type of direct-mass-marketing-video-game-unveiling-event, then the game press' position as official arbiter of what's new, what's cool, and what's important in the game industry could be very highly undermined. I'm not saying the game journalist as a species would totally dissappear, but their clout, as a group, could well be diminished.

Hardware makers could become even more secretive about their developments, ignoring the press entirely until they're ready to make their grand announcement from on high, leaving the rest of us to scramble for attention. Large developers, angry about negative coverage, perhaps, could deny access to the press and decide to spend their effort on their own 30-minute prime time informercial instead. A game industry tired of dealing with a finicky press corps could circumvent them entirely.

I'm not saying any of this will come to pass, or is even likely. Some might say the scenario I outline isn't too different from how it is now, anyway. Regardless, I know I'll be watching closely come May 12. I make no promises, but some form of liveblogging may even be involved.

Friday, April 8, 2005

Were Journalists Sold on Sony's Sell Out?

Editor's Note: We're trying something new at VGO today. Dan Dormer, of late a writer for GameDAILY and GamerFeed, has accepted a request to do some occasional articles for the blog. The arrangement will be on a trial basis to start, but if everything works out then VGO will have a second blogger and I'll have more time to pursue other interests. Below is his first effort, edited by me. Let him know how you like it in the comments thread at the bottom, and don't be gentle just because he's the new guy. Also, please note this was written before Sony announced official numbers for the launch, and was delayed in posting due to some technical problems. Here's Dan:

Now that it's been almost two weeks since the launch of Sony's new portable handheld, the PSP, many news outlets, both mainstream and enthusiast, have written up reports on the success or failure of the launch. Did the accounts differ, or was there a concensus throughout? Was there breathless enthusiasm, or were the accounts more realistic? We looked at a few of the reports to find out.

The Seattle Times -- Despite the hype, Sony PSP no sellout in debut

A Slashdot post meant this article -- which picked up a report from The Dallas Morning News -- was one of the most popular accounts of the PSP launch numbers. The article leads off saying that, despite long lines of people and Sony cautiously declaring a sellout, "…retailers said yesterday they were surprised at relatively lackluster interest on launch day and still have PSPs sitting on store shelves."

The writer also mentions Internet message board accounts of units available in various locations across America. To back up these claims, the author contacted two retailers. One, a manager at Super Target, claimed he was surprised that people weren't lining up for the system on launch day. The other, an executive at GameStop, painted a rosier picture of success for specialty retailers, but added that he wasn't surprised non-specialty retailers didn't completely sellout.

The Nintendo DS gets a minor mention, but only as being $100 cheaper than the PSP.

This article paints the launch in a fairly positive light, indicating a partial success despite the lack of units sold at non-specialty retailers. The writer highlights the fact that PSPs were still widely available and includes quotes from local and national businesses in order to assess the situation on the amount of units available on multiple levels.

This is the only one of the reports we examined that didn't have any analyst commentary. A reader looking for a detailed account of the launch in terms of units sold and expectations would need to look elsewhere. It's possible that the reporter was unable to use such information because he got an early jump on the story, publishing two days before the other articles examined here.

CNN/Money -- PSP sales 'solid, not spectacular'

This report made heavy use of the American Technology Research survey results right from the get go. It points out that, in a survey of 150 retailers, 50 had sold out completed and 100 still had units remaining. The article also notes that 15 of the stores had three or fewer PSPs remaining.

One of the most important numbers in the article is a total sales range of "475,000 to 575,000," for the entire country. This was the only article we looked at to offer such a range -- others offered no definite numbers or used a median number. Going beyond just a single number in this case provides the reader with extra information, and the fact that the number come from an analyst strengthens the credibility for the reader.

The writer also mentions that Nintendo sold 500,000 units of their Nintendo DS handheld in the first seven days on the market during the holiday season.

The writer goes out of his way to make sure a distinction is made between specialty retailers, big box stores, and other places to purchase a PSP. He notes that specialty retailers nearly sold out, big box stores received more than they expected, and other retailers still have units available. This is important information to both consumer and investor readers, as it informs them where the most units were sold and where PSPs should still be available.

This article provides a very detailed account of the launch, using plenty of information from PJ McNealy's report. It makes sure to take care of both consumers and investors at the same time, and has helpful links provided throughout the article for those wishing to see the financial effects on companies carrying the PSP, or of Sony itself. The most careful of the four accounts in making sure to provide a range for the number of sold PSP units during launch, this article gets top honors from us.

Gamespot -- Analysts divided on PSP launch

This article makes use of multiple analyst reports on the PSP launch. There's Jeff Griffith, CEO of Electronics Boutique, PJ McNealy, American Technology Research analyst, and Mike Wallace, USB analyst. Each of these reports helps in constructing the entire article; looking at the unit, launch sale numbers, and possible long-term success of the PSP.

Interestingly, the author quoted Mr. McNealy's report that 50 out of the 150 stores surveyed had sold out, but made no mention of the total number of units sold. It's an odd choice, given the amount of information available to the writer through the three different reports.

The writer also used a few more quotes from the American Technology Research report to inform the readers on the short-term, post-launch status of the PSP. For long-term predictions, the author turned to the statements of Mr. Wallace, who predicted sales of 4 million or more units through the end of the year. He also goes on to predict that Sony's PSP will completely dominate the handheld market in two years. Mr. Wallace's comments provide the reader with further insight into the handheld battle between Sony and Nintendo that other articles didn't provide.

The article doesn't paint the launch too positively or negatively, making sure to show that the PSP had varied success. However, it doesn't give as much detail on how the launch numbers were split between specialty and big box stores. It might have been beneficial for the article to include such information, so that the reader could easily see the entire spectrum of success for the launch. Other than that, this account offers a good examination of the PSP's market viability by regurgitating reports.

1up -- Analyst Says PSP Sales 'Solid'

An extremely short article, the writer relies solely on the information in Mr. McNealy's report for American Technology Research. It uses the standard facts that the other articles had -– 50 of 150 stores sold out, 15 of the 100 with units remaining had three or less available -– with one glaring problem.

The writer reports that the PSP sold 575,000 units in the first week. The writer states that this is based off Mr. McNealy's estimates, but there is no mention that this is the high end of a suspected range. It's not clear where the writer misinterpreted the report or simply picked one end of the spectrum and stuck with it, but this oversight is a detriment to the article.

If it was a case of choosing between being succinct or providing more information than the reader might want to digest, it's always a toss up. You don't want to bog the reader down with unnecessary facts, but in this particular instance it would have made sense to include the full range in order to show that Mr. McNealy's statement wasn't definitive (the article does end by mentioning that Sony had not yet released official numbers).

This article lacks a lot of information present in some of the articles, and doesn't go out of its way to seek out alternate sources of information to educate the reader. It could have been helped a little with more information. This article doesn't cast the launch in a positive or negative light, like the rest of the articles we examined.

All in all, these articles seemed fairly realistic about the PSP Launch. Despiute grand statements from Sony, the authors looked to more independent sources of information and provided a balanced look at the launch numbers. This type of reporting is a positive example of how each and every writer should approach a story like this.

Wednesday, April 6, 2005

Redundancy: The Redundant Art of Being Redundant

Is this review too long?

That's the question initially asked asked by Curmudgeon Gamer and answered by the author, GameSpot Executive Editor Greg Kasavin, in a Kotaku post on the same subject.

I just got done reading the whole article and while I don't agree with CG's assertion that "DooM 3 would rate only a short review," I don't really agree with Kasavin's assertion that " I don’t think my Doom 3 review includes superfluous content."

In general, my thoughts on review length have changed much since I talked about it four months ago. Big-name games, like Doom 3, tend to get longer reviews because eager readers will devour anything and everything about these games. Shorter reviews would satsify many gamers who have followed every step of the preview process, long, repetitive reviews of big-name games are an easy way to get more eyeballs to read your publication longer. This isn't to say that advertising revenue has a concious impact on most game reviewers, but the I think hype and build-up before a games release tend to hint to the reviewer what length of a review the game deserves.

Yelling too much about this issue isn't very useful. It's a practical fact of the business that the big games are going to get the big space that attract the big readers. You want to change things? All you can really do is write shorter reviews and stop reading the longer ones.

Tuesday, April 5, 2005

E-mail Subject Line of the Moment

"Another Day, Predictable Chaos, Party In Your Pants"
-The April 5, 2005 GameCube Gamespot Newsletter promoting WWE Day of Reckoning 2, Tom Clancy's Splinter Cell Chaos Theory, and Mario Party Advance, respectively.

Monday, April 4, 2005

Looking to confirm some facts

If you've looked at GameFAQs' PSP reviews page any time before today, please contact me as soon as possible. I am trying to confirm something about the page that may have changed in recent days. Thanks in advance.

The Game Blog on April Fooling

Rob Walker's simply-titled Game Blog has posted an editorial about the question of how gaming sites should handle April Fool's day. He talks to editors at some of the bigger gaming Web sites and gets pretty much the same reaction from each: that there's nothing wrong with a little joking around on April 1. Slashdot Games' Michael Zenke added that the jokes should clearly be farce, and should be quickly updated on April 2 to let people in on the joke, which I feel is all that's necessary to keep your jokes from going too far.

Friday, April 1, 2005

April Foolishness

Ombudsman Reader Chris Daniel writes:

"Its that time of year again where every video game publication tries to out do the others by forming some huge lie and fooling enough of their fan base to believe it. Sure in most cases the lies are obvious, but regardless, doesn't it undermine the crediablity [sic] of the entire industry when you have to second guess every piece of video game news for two months before April?

Isn't it about time that the industry grow up and quit playing mind games with its readers? If video game journalism hopes to be legitimate doesn't it have to quit lying, even if it is April Fools? After all, you don't see hard new [sic] journalist or even sports, tv, or movie journalist paid to lie any time of the year so why do video games get a pass?"


My enjoyment of a good April Fool's joke is well documented, but I definitely understand why people would feel differently. For web sites, I think anyone who gets fooled by a story on April 1 itself deserves to be misled. The problem is slightly different in magazines, though, where the April issues might actually come out in February, when people are not expecting a joke. And what about archived joke articles on the web, in which readers might miss the date? How soon, and in what manner, should publications correct the record on their falsified articles?

As for difference between game writers and established "hard new journalist," I think the prevlance of April Fool's jokes in the gaming media shows that we feel more comfortable laughing at ourselves. And that's a good thing. I realize that I often come off as pretentious and overly-serious on this blog, but I do understand that there is plenty of room for light-heartedness in game journalism. If reading about games isn't at least a little bit fun, people are going to just go and play games for fun instead.

Think April Fool's jokes are a scourage upon serious game journalism? Think some people need to just lighten up? See any good jokes this year? Hit the comments link below and share your thoughts.